Untitled-Design-11

Residential Team News & Updates

by Information & Resources

✨ Holiday Cheers and a Big Thank-You ✨

As the year winds down, we’ve been reflecting on everything that’s happened—and wow, it’s been a year of constant change. Through every update, shift, curveball, and new idea, you’ve shown steady commitment and a whole lot of heart. We notice it, and we appreciate it more than you know.

A huge thank-you as well to everyone who completed the survey and shared thoughtful feedback. Your voices are guiding our next steps, and we’re excited to turn your insights into meaningful improvements. Stay tuned—our action plans for 2026 are on the way.

Based on the feedback from the 2024 survey, as you know we have been focused on regionalization and opening more Day Programs along the front range. With this in mind, we have some big news to share; we’ve secured leases for a new Arvada, Colorado Springs, and Littleton offices! These spaces will be used as offices for some of northern Denver and Colorado Springs residential teams and will also become home to a brand-new day programs.  Renovations are already underway, and we can’t wait to welcome you into the finished spaces soon—grand opening details will be coming your way.

Working in residential services isn’t just about providing support; it’s about creating moments of comfort, safety, humor, and humanity. You do that every day, even when things are in motion around you, and it’s what keeps our homes feeling like true communities.

As the holidays roll in, we hope you find time to breathe, enjoy, reconnect, and recharge. Thank you for adapting, for showing up, and for bringing your best—through all the changes and all the seasons.

Our Residential staff and providers make a real difference, and we’re truly grateful for all of you!

 

FCG-month-1024x768

Caregiver of the Month!

by Information & Resources

We would like to congratulate and acknowledge, Arlene Low, as our November Family Caregiver of the Month! The below information was provided by Support Inc., Residential Coordinator, Lisa.

“For as long as I can remember, Arlene has been an exemplary caregiver. As a caretaker, Arlene advocates fully for her daughter. She goes the extra mile to make sure her quality of life is high and everything is taken care of. No matter how many appointments, visits, or rides are needed, she makes it happen. Through it all, Arlene is very kind, yet very strong. Each home visit with her inspires me to be the same. She is excellent at getting things done efficiently and effectively. When life gets tough, Arlene finds a way to make it work. Through medical situations and many different life challenges, she has never complained. She takes care of her loved ones, always. We appreciate everything that you do, Arlene! Congratulations on being nominated as our November Family Caregiver of the Month and thank you for all that you do!!!”

Untitled-Design-11-e1636668959942

Dolma and the Cooper Twins

by Information & Resources

We would like to highlight Support, Inc. Host Home Provider, Dolma Tsering, for her Outstanding customer service as a provider!  Dolma became a provider to twin girls back in May. Dolma has been met with lots of challenges, but due to Dolma’s patience, understanding and calming presence she has proven to be just what the girls needed to settle in and start to thrive. As the twin’s birthday approached, Dolma knew the one thing they wanted to do was to see their mom. Their mom lives far away and has had transportation issues coming to see them in their new home. Dolma opened her home and invited their mom to celebrate their birthday, when plans fell through and their mom was not able to arrange transportation, Dolma offered to drive to boulder and pick up her up. During their home visit the girls told their Residential Coordinator about their birthday and couldn’t stop talking about Dolma`s kindness and how their mom was able to be with them on their birthday, which was the first time in two years! One of the twins said it was the “best birthday ever because I got to be with my mom.” Dolma, you have truly made a difference in the lives of these girls by taking the time to truly understand what is important to them and then making it happen. Thank you for everything that you do!!!

 

Untitled Design (2)

Hope’s Accomplishments!

by Information & Resources

We would like to highlight the many accomplishments of Support, Inc. person receiving services, Hope. The below information was provided by her Residential Coordinator, Anna.

“Hope has made so many accomplishments over the seven years I have known her! On her own, Hope has accomplished getting her driver’s license, got a job as a caregiver which required being QMAP certified, manages her own money, was able to become fully self-med and increased her amount of alone time within the past year. Her dedication and accomplishments are something to be admired! Support along the way from her Host Home Provider has also been something to be admired! Keep up the great work, Hope, and we look forward to seeing what you can accomplish next year!”

HHP of month image

Host Home Provider of the Month

by Information & Resources

Support, Inc. would like to congratulate Precious Sewell for being nominated as our October Host Home Provider of the Month!! We would like to highlight Precious for her exceptional dedication, compassion, and unwavering support for the individuals in her care. Every person that has had a chance to stay in Precious`s home can say she is caring, goes above and beyond and handles the most challenging situations with patience, understanding, and professionalism. Precious has a remarkable ability to stay calm under pressure, finding creative and effective ways to de-escalate difficult moments while ensuring each client feels safe and respected, even if the situation turns for the worst at times. Beyond her own home, she is always willing to step in and help others offering guidance, sharing resources, and providing support whenever it’s needed. Her reliability, kindness, and commitment to improving the lives of those she serves truly sets her apart.  We are so lucky to have you as a HHP in the Support, Inc. Network! Thank you Precious for all that you do and congratulations on being named our October HHP of the Month!

Untitled-Design-46-1300x731

Denver Museum of Art and Accessibility

by Information & Resources

Under a three year grant, the Denver Art Museum (DAM) is working hard to ensure accessibility is more than a superficial show. In collaboration with the Ellen Bruss design firm and with input from communities of people with disabilities, the museum is transforming access for everyone to their exhibits and events. They hope to act as a living laboratory and model for other museums in connecting people with disabilities, staff and the general public together via art. This effort is pushing for a grand unveiling of a “community-curated design accessibility showcase featuring cutting-edge innovations in the field” in July 2027 to honor the passing of the Americans with Disabilities Act (ADA).

If you or someone you know with disabilities would like to be part of this effort, contact the DAM’s Accessibility Office: 720-913-0130 or access@denverartmuseum.org

Current access programs for people with disabilities at the DAM are listed below, but for more information use the Accessibility Guide: https://www.denverartmuseum.org/en/accessibility-guide

Deaf & Hard of Hearing: Audio tours and audio transcripts with open captions are available in English and Spanish for all exhibits.

Low-sensory days: Quarterly, every 2nd Sunday of the month. The next one is Sunday, Oct. 12th starting at 9 am.

Art & About: This is a monthly tour for visitors with early-stage Alzheimer’s or dementia and their caregivers. Themes change monthly.

Tours: Group and Customized tours for people with disabilities or various sensory needs led by a docent are available upon request. To check out the current offerings click the link Browse our current offerings

Untitled Design (70)

Nurse Team News & Updates

by Information & Resources

The nurse team would like to highlight cold and flu season and remind people to get annual appointments scheduled if they haven’t already.

See below information from the Support, Inc. Nurse Team:

Just a reminder to get annual appointments completed! The year is almost over so please make sure to schedule annual physicals, annual dental appointments, and annual vision appointments if still needed! These annual appointments are important for continual of care.

We are also entering cold and flu season.  As a reminder, please do not send people to work or day program if they are sick. If people arrive at day program/work showing signs of illness, they will be asked to leave and need to be picked up.

Healthy habits to help protect against illness this season:

  1. Avoid close contact with people who are sick.
  2. Stay home when you are sick.
  3. Cover your mouth and nose with a tissue when coughing or sneezing.
  4. Wash your hands often.
  5. Avoid touching your eyes, nose and mouth.
  6. Practice other good health habits such as cleaning and disinfecting.
  7. Getting a flu shot and COVID-19 vaccine can help prevent serious illness. Contact your primary care physician, local pharmacy or use Colorado’s get vaccinated website to find vaccine providers near you.
  8. People aged 50 and older should get an annual pneumococcal vaccine, people with some risk conditions may be recommended to get the vaccine at a younger age. Speak with primary care physician, for their recommendations.
Day Serv.

Day Services Team- News & Updates

by Information & Resources

The Support, Inc. Network continues to focus on expanding our Day Services throughout the state of Colorado to better serve individuals in services and our local communities. To date, we have on-site and community-based day services operating in Aurora, Greeley, Loveland and Pueblo!! We hope to have locations in Colorado Springs and Jefferson County operating in the next few months. Take a look at the image below that illustrates our vision. Please contact info@supportinc.com if you have any questions or are interested in our Day Services.

Current Day Services Management:

Brandi Rende- Director of Day Services

Nikki Harris- Day Services Manager (Loveland and Greeley)

Mark McCluskey- Day Services Manager (Pueblo)

Camille White- Day Services Manager (Colorado Springs)

Andrew Vipperman- Day Services Manager (Aurora)

HHP of month image

Host Home Provider of the Month

by Information & Resources

We would like to congratulate, Billie Allor, for being nominated as the August Host Home Provider of the Month!! She is well deserving of this award for her continued effort of going above and beyond for the individuals she serves. Billie continues to support both Beth and Kole while still having the time to find new activities in the community for both of them. She often looks for community activities, one instance was taking Beth and Kole to a drive-in movie theater in Fountain, CO. Billie often supports Kole in difficult times of employment. He once dealt with a very difficult supervisor that at times made Kole feel a bit inadequate. It didn’t take long for Billie to have a word or two with the Supervisor but to remind Kole of how far he had come and how amazing he worked.  She once told us that this is not a job, but more like her family and that Beth is like her best friend!

Billie keeps up with all attendance, appointments and her tracking and documentation is always up to date.

Billie is thoughtful and often advocates for their needs. In one instance Beth wanted her DSP to become her host home provider if anything was to happen to Billie. Billie took it upon herself to make sure that Beth’s DSP was onboarded as a respite provider with Support Inc. just in case. She often helps Kole advocate for himself with his employment manager and Kole reports feeling like apart of Billie’s family rather than just a client living in her home. We appreciate having Billie as a part of the Support Inc. family and are so grateful of the amazing work she does! Congratulations, Billie, on being named our August Host Home Provider of the Month!!!