Person Receiving Services, Greg, recently voted and was so excited for the opportunity after originally feeling like he couldn’t due to a recent change in address. He also started a new job at Ross. His team is SO proud of him!
Michael’s recent renovation has been deemed a success! Michael was happy to share his story with his team, Nate and Samantha.
Michael got some awesome home renovations this year! He got his cabinets and countertops remodeled. He advocated for his preferences and got exactly what he envisioned. With these renovations, Mike achieved one of his biggest home improvement goals!
Here are a few before and after photos!
Before:
And after:
Ray has had an eventful couple of months working towards two big goals. He got his driver’s license and a new job as a crossing guard.
Rays’ mom reports that he looks proud and happy in his bright crossing guard vest as he gets to work around one of his favorite things in the world- buses. He enjoys helping the kids cross the street, getting to be part of one of the most important public transportation systems in America, and having a flexible schedule to make it to his Smash Bros tournaments. When asked he said he wouldn’t rule out being a bus driver one day – especially now that he has his license.
Getting his license was the easy part he says, passing his mom’s driving lessons was not. Although he can drive himself now, he is not done with buses. His dream car would be for everyone to use the public transportation system so that it can expand and be taken everywhere. (If he had to pick it would be an RV because of the nice amenities). He especially likes the MAX bus in Fort Collins.
Congrats again, Ray, for reaching these major milestones!!
The Loveland Team would like to nominate Brianna Yakovee for Provider of the Month!
Brianna is an experienced caregiver and provider who has dedicated much of her life to enriching the lives of those around her. From troubled teens to adults in the IDD community, she extends her compassion to any who need it. Recently, she opened her home to one of our PRS, Baylee. It was Baylee’s personal goal to find an HHP to move in with by the end of the year, and she sure found the right fit with Brianna and her home.
From the second Baylee gave her stamp of approval, Brianna started prepping her home. Being blind, there are some extra useful tools that help Baylee use the space around her. Brianna put sticky dots on the microwave for Baylee to be able to independently heat up her food – as well as on the washer and dryer to help her complete laundry. Arguably the coolest thing, though, is also a sound machine that sits outside of Brianna’s bedroom door, across the hall from Baylee’s room, that runs constantly, allowing Baylee to use it a sound locator throughout the house.
Their first weekend together was a girls weekend on the town. The ladies went shopping, had some yummy food and even enjoyed a movie showing together. Even on short notice, Brianna made sure Baylee and her roommate were able to attend our Loveland Halloween party. Brianna is constantly ensuring that Baylee (and her roommates) has access to the activities she enjoys doing while helping to promote independence and safety. Thank you for supporting those who lean on you, Bri. You’re a rockstar!
Hello and thanks for reading from the Intake Team! As mentioned in the newsletter, the Intake Team still consists of Brian, Cindy, Kristin and Cathy. This is the most seniored team at the agency. Cindy has been with us for 23 years, Kristin 22 years, Cathy 7 years and Brian 5 years. We’re excited to share some updates and plans for the upcoming year!
First, the team wants to get reconnected to case managers, as turnover in 2024 reached an all-time high. We Look forward to building new relationships and partnering with Case Managers in 2025. As you know, relationships in the field are so important. We are eager to meet some new faces and learn from other folks that have been in the field as long as we have!
We also continue to attend provider fairs. We had great success the last few months, getting to know new families on the DD waiver. We love connecting with community partners and learning more about new Case Management Agency (CMA) Processes and procedures.
On this note, did you know that Cathy recently joined the Community Advisory Committee for the Weld County CMA? She meets quarterly with the team to review complaints, review and improve processes and procedures regarding Weld County Case Management and to ensure that waiver transfers from one county to the next have been expedited in a smooth and seamless manner.
Last but not least, Cathy also implemented billboards in Greeley, Fort Morgan and Sterling. Keep an eye out for our advertising! And feel free to let us know if you’ve seen our materials anywhere recently!
We thank you again for choosing us as your agency. Please continue to keep us in mind for DD placement needs by emailing Intake@supportinc.com with any potential leads.
Thanks again and take care.
We continue to highlight positive happenings around the agency this month. Read ahead to learn how Kole and his provider Billie worked together to seek employment opportunities!
My name is Victoria and I’m writing to share a story on behalf of a person I work with. This person I am writing about has achieved a goal; it was to find a job.
Kole found a job at the prestigious restaurant Cheyenne Mountain Resort. He has been at this job for a few months and has done such an excellent job that they keep trying to give him more hours than he is allowed to work. I have only had KB on my caseload since March 2024 and in that amount of time he has shown so much growth! All of this would not be possible without the assistance of his amazing host home provider Billie.
I have watched her talk with him about goals and steps needed to reach those goals, I have watched her praise him when KB advocates for himself. Kole is doing so well at his job they sometimes ask him to do things outside of what he was hired for.
As anyone who knows Kole, you want to step in and protect him from being taken advantage of, but he has advocated for himself that there are some things he doesn’t mind doing and others he will say no to. It was a big step for him to ask Billie to let him handle his job on his own as anyone else would and if he needed assistance, he would let her know. Billie has gone above and beyond with picking him up after 10pm and dropping him off early in the mornings. She really is an HHP who just wants to see her PRS’s grow! I am so proud to work with amazing people like Kole and Billie!
Please join us in congratulating Annita for Host Home Provider of this month!! This submission was written by Abeer on behalf of the Denver Metro 1 Team:
I nominate Annita for HHP of the month because of her person centered approaches and her dedication to providing the highest quality of services to the persons receiving services.
Annita supports the whole person and has an innate ability to personalize services and supports to meet the person where they are. Her calm and composed demeanor is contagious and does carry on to the PRS.
One of the PRS in my caseload moved to Annita’s home in Feb of 2024. For the purpose of this communication, we will call this PRS AB5. Prior to moving to Annita’s home, AB5 demonstrated little to no interest in communicating with people and seemed unaware of my presence in almost every home visit I made. I had to take the initiative and the effort to communicate with AB5. After moving in with Annita, AB5 started to come to me when I go there. AB5 looks at me when I attempt to communicate and sometimes, AB5 will come to me before I even try to reach out.
AB5 has gained many new skills since moving to Annita’s! AB5, for example, started to participate in putting clothes in the laundry basket. AB5 started to engage in simple table top activities and has shown interest in the other PRS living in the home.
AB5 doesn’t demonstrate the interest in choosing clothes or the ability to participate in choosing what to wear. Annita, however, does care and will invest every effort in ensuring that AB5 has opportunities to choose the best of clothes.
Thanks again Annita for everything you do to support AB5!!
Carlos Navarro and his FCG/Sister Norma Navarro recently went on a trip with family to visit their relatives in Mexico. Norma said there are always some worries and grey areas when it come to traveling with Carlos but she is glad they gave it a try and that he managed that well. She mentioned it has been quiet some time since they last saw their family and this trip was long overdue. On this trip Carlos enjoyed mostly all the water activities, hanging out with his family members, and meeting new friends. One of their favorite memories that was shared with us was a video of him baking a cake! They are so happy that this trip was a success for their family and hoping to make another trip possibly next year!
DM4 would like to announce Provider Elly Daly for Host Home Provider of the Month! Elly Daly is a phenomenal provider for our PRS Selena Silva.
Even though Selena is unable to express what she wants or needs using words, Elly is able to understand her through her emotions and specific cues. Elly is organized and keeps an extensive record of Selena`s care. Recently there had been a change to the team members and within 24 hours Elly updated her binder of information, so she knows who to contact for Selena`s needs. Elly works great with Selena`s family and Guardian. Guardian says “Elly is an awesome provider. She is very caring and thorough with the care she gives. She keeps me updated on any changes and events”
This past summer Elly took Selena on her dream vacation to SeaWorld in San Diego and Selena had a blast! Elly says at first she was worried on how Selena would do on the plane but she loved people watching and being out on their adventure! Thank you, Elly, for all that you do and the positive impact you make in Selena`s life and her loved ones.
PHONE: (303) 340-0322
FAX: (303) 340-0385
HOURS: Mon – Thurs: 8:00am – 6:00pm
EMAIL: info@supportinc.com
15591 E. Centretech Pkwy
Aurora, CO 80011
Phone: 303-340-0322