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Host Home Provider of the Month!

Please join us in congratulating our August Host Home Provider of the Month, Lydia Ayele!!! Lydia was nominated by the Denver Metro 1 team. According to the team, Lydia is more than an HHP for her individuals, she is their family. Lydia is consistent with medical appointments, documentation, and provides a fun and safe environment for everyone to thrive. She is always on top of anything the team needs before they even ask for it. Lydia is dedicated to being compliant and providing the best care for her individuals. She also does a great job taking her individuals out into the community. Lydia took her individuals to Florida this past April, which was a first for them all. This was A’s first plane ride as well. Lydia was supportive throughout this process and understood that this was not only an intimidating experience for A. but also a big accomplishment. Lydia and the girls went on boat rides, had beach days, and took a tour of Miami on a double decker bus. Everyone spoke on having the best time and they are looking forward to their next vacation. Thank you, Lydia, for being a phenomenal Host Home Provider and congratulations on winning HHP of the Month!

Day Serv.

Day Services News & Updates

Aurora Day Program:

The Support Inc. Aurora Day Program is doing well and continuing to accept new individuals and growing the day program. The team is working hard to integrate into the community and provide creative, fun activities for individuals in services. The individuals and staff are having a great time on these outings. Some recent activities include, going to parks, Wendy’s, a splash park, the air and space museum and the butterfly pavilion!! Contact info@supportinc.com if you are interested in learning more about our day program.

Community Based Day Services:

We continue to work hard to provide community based Direct Support Professionals (DSP) to our individuals in services. We have a dedicated staff person focused on this job. She reports that we are currently thriving in the DSP field, as we have hired some quality staff recently. They also met with HR & Intake with a focus on improving our DSP onboarding process. Critical meet & greets with DSPs and the people we serve are going really well! Our dedicated DSP Supervisor attends every internal team meeting to get the needs met, and happy to say we’ve taken a handful of needs off our “needs list’ recently! On another positive note, we have an individual who is simply thriving with his new DSP. Since the DSP has been working with him, he has really come out of his shell. He’s communicating verbally more, he’s more attentive, and he is more willing to participate in activities! He loves working with his DSP and looks forward to their visits :).


Recent News

Ashley and Lydia go to Florida!

We want to highlight a great story involving one of our Host Home Providers, Lydia, and an individual in our services, Ashley. Both of them took a trip together to Florida this past April. This was a first for both of them. Lydia and Ashley went on boat rides, had beach days, and took a tour of Miami on a double decker bus! They both expressed having an amazing time and they are looking forward to their next vacation!! This is a phenomenal example of great, innovative community-based services.


QA COrner

QA News & Updates- Dental & Vision Benefits


    • Participants enrolled on the HCBS-DD waiver who are 21 or older receive dental benefits provided by Health First Colorado (Colorado’s Medicaid Program). Additional dental services may be accessed by the participants waiver funding.

Below is a breakdown of the dental benefits waver participants are eligible for:

Health First Colorado (Medicaid) provided by DentaQuest

Up to $1,500/ year

Funded by waiver, billed/ provided by DentaQuest (Preventative & basic services)

Up to $2,000/ service plan year

Funded by waiver, billed/ provided by DentaQuest Up to $10,000/5-year renewal period
Annual dental exams & cleanings Exams, cleaning and x-rays * Crowns & bridges *
Diagnostic & restorative dental services (x-rays & fillings) Mouth guards * Dentures *
Extractions (tooth pulling) Topical fluoride treatment * Implants when necessary to support a dental bridge or when necessary to increase the stability of crowns, bridges, and dentures. *
Root canals * Fillings & root canals *  
Crowns * Dentures, crowns, bridge repair *  
Partial dentures * Non-emergency extractions *  
Complete dentures * Treatment of injuries *  
  Restoration or recovery of decaying or fractured teeth *  
  Dental insurance premiums and co-pays/co-insurance *  

*These services require prior authorization*.

Health First Colorado has partnered with DentaQuest to help members find a dentist and use their dental benefits. If you need help findings a dentist, you can call DentaQuest at 1-855-225-1729 or visit https://dentaquest.com/


    • Participants enrolled on the HCBS-DD waiver who are 21 or older receive vision benefits provided by Health First Colorado (Colorado’s Medicaid Program).
    • Vision services must be provided by a licensed Optometrist or Physician

Below is a breakdown of the vision benefits waver participants are eligible for:

Health First Colorado (Medicaid)


Funded by waiver (Service Plan)
Eye exam Eye exams and diagnosis
Glasses & contact lenses ONLY after surgery Glasses & contact lenses, except after surgery *
  Other medically necessary methods used to improve specific dysfunctions of the vision system. **
  Lasik and other similar types of procedures


*Prior to placing an order for glasses or contact lenses, the vendor must submit an invoice to the CMA (Case Management Agency) who will send payment to the vendor so the prescription can be filled.

** Lasik and similar procedures must be medically appropriate and pre-approved by the CMA. Lasik and other similar types of procedures are only prior approved and allowable when the procedure is necessary due to documented specific behavioral complexities (i.e., constant destruction of eyeglasses) that make other more traditional remedies impractical.

Heath First Colorado (Medicaid) members can find an Optometrist through the Health First Colorado website https://www.healthfirstcolorado.com/find-doctors/

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Global Down Syndrome Foundation Eye Care & Vision Conference

The GLOBAL Down Syndrome Foundation Eye Care & Vision in Down Syndrome Conference will occur August 17th and 19th in Denver/Aurora!

Calling all medical professionals, family members and self-advocates— Register now for this FREE first-in-kind conference providing the latest updates and best practices for eye care and vision for children and adults with Down syndrome. Nationally recognized experts Drs. Emily McCourt and Michael Puente will be presenting two conferences opportunities, one for Medical Professionals on Aug 17th with CMEs, and one for family members/self-advocates on Aug 19th. All your questions about eye health and vision will be answered! Free parking, drinks and a sumptuous three-course meal included! Register using the link below.


Recent News

Support Inc. Caregiver Support Group!

Please join us for our monthly Caregiver Support group on Tuesday, August 22nd, 1:30pm-2:30pm. This will occur virtually on zoom. This platform is an opportunity to talk with and meet likeminded IDD caregivers. For more information and for the zoom link please email info@supportinc.com

Thank you

Looking for care homes near you? Support, Inc. provides innovative IDD community services

We’d like to give a huge shout out to Host Home Provider, Jamie Sanchez, for her amazing work. Jamie goes above and beyond to support our individuals in services and is a true example of a “people helping people” person! She went on several fun trips this summer with the three individuals she supports. On June 10th, they went kayaking, and on July 8th, they went to the Pueblo Reservoir to rent a pontoon boat. At one point NM and DY even steered the pontoon! After boating, they went to the gift shop to buy merchandise and then went out for dinner. Check out pictures below of their adventures. Thank you, Jamie, for being a rockstar Host Home Provider!!!



IDD Resources

Please find beneficial IDD resources below.