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QA News & Updates

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Therap Daily MAR Update:

You may have noticed a banner on your Therap MAR stating, “This legacy MAR module will become read-only on November 30, 2025. Data collection will require the use of the new Daily MAR (Link to Daily MAR Overview)”

On December 1st, Therap will be making a system update that will change how the MAR looks when logging medications. This change is called the Daily MAR. We are working on the administrative set up of this change at this time. As we get closer to the go live date, we will host a training for staff and providers, send out communications and provide additional training resources. If you have questions please don’t hesitate to reach out to a member of your team or Laura Viers, Director of Quality Assurance.

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Denver Museum of Art and Accessibility

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Under a three year grant, the Denver Art Museum (DAM) is working hard to ensure accessibility is more than a superficial show. In collaboration with the Ellen Bruss design firm and with input from communities of people with disabilities, the museum is transforming access for everyone to their exhibits and events. They hope to act as a living laboratory and model for other museums in connecting people with disabilities, staff and the general public together via art. This effort is pushing for a grand unveiling of a “community-curated design accessibility showcase featuring cutting-edge innovations in the field” in July 2027 to honor the passing of the Americans with Disabilities Act (ADA).

If you or someone you know with disabilities would like to be part of this effort, contact the DAM’s Accessibility Office: 720-913-0130 or access@denverartmuseum.org

Current access programs for people with disabilities at the DAM are listed below, but for more information use the Accessibility Guide: https://www.denverartmuseum.org/en/accessibility-guide

Deaf & Hard of Hearing: Audio tours and audio transcripts with open captions are available in English and Spanish for all exhibits.

Low-sensory days: Quarterly, every 2nd Sunday of the month. The next one is Sunday, Oct. 12th starting at 9 am.

Art & About: This is a monthly tour for visitors with early-stage Alzheimer’s or dementia and their caregivers. Themes change monthly.

Tours: Group and Customized tours for people with disabilities or various sensory needs led by a docent are available upon request. To check out the current offerings click the link Browse our current offerings

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Nurse Team News & Updates

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The nurse team would like to highlight cold and flu season and remind people to get annual appointments scheduled if they haven’t already.

See below information from the Support, Inc. Nurse Team:

Just a reminder to get annual appointments completed! The year is almost over so please make sure to schedule annual physicals, annual dental appointments, and annual vision appointments if still needed! These annual appointments are important for continual of care.

We are also entering cold and flu season.  As a reminder, please do not send people to work or day program if they are sick. If people arrive at day program/work showing signs of illness, they will be asked to leave and need to be picked up.

Healthy habits to help protect against illness this season:

  1. Avoid close contact with people who are sick.
  2. Stay home when you are sick.
  3. Cover your mouth and nose with a tissue when coughing or sneezing.
  4. Wash your hands often.
  5. Avoid touching your eyes, nose and mouth.
  6. Practice other good health habits such as cleaning and disinfecting.
  7. Getting a flu shot and COVID-19 vaccine can help prevent serious illness. Contact your primary care physician, local pharmacy or use Colorado’s get vaccinated website to find vaccine providers near you.
  8. People aged 50 and older should get an annual pneumococcal vaccine, people with some risk conditions may be recommended to get the vaccine at a younger age. Speak with primary care physician, for their recommendations.
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Day Services Team- News & Updates

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The Support, Inc. Network continues to focus on expanding our Day Services throughout the state of Colorado to better serve individuals in services and our local communities. To date, we have on-site and community-based day services operating in Aurora, Greeley, Loveland and Pueblo!! We hope to have locations in Colorado Springs and Jefferson County operating in the next few months. Take a look at the image below that illustrates our vision. Please contact info@supportinc.com if you have any questions or are interested in our Day Services.

Current Day Services Management:

Brandi Rende- Director of Day Services

Nikki Harris- Day Services Manager (Loveland and Greeley)

Mark McCluskey- Day Services Manager (Pueblo)

Camille White- Day Services Manager (Colorado Springs)

Andrew Vipperman- Day Services Manager (Aurora)

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Host Home Provider of the Month

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We would like to congratulate, Billie Allor, for being nominated as the August Host Home Provider of the Month!! She is well deserving of this award for her continued effort of going above and beyond for the individuals she serves. Billie continues to support both Beth and Kole while still having the time to find new activities in the community for both of them. She often looks for community activities, one instance was taking Beth and Kole to a drive-in movie theater in Fountain, CO. Billie often supports Kole in difficult times of employment. He once dealt with a very difficult supervisor that at times made Kole feel a bit inadequate. It didn’t take long for Billie to have a word or two with the Supervisor but to remind Kole of how far he had come and how amazing he worked.  She once told us that this is not a job, but more like her family and that Beth is like her best friend!

Billie keeps up with all attendance, appointments and her tracking and documentation is always up to date.

Billie is thoughtful and often advocates for their needs. In one instance Beth wanted her DSP to become her host home provider if anything was to happen to Billie. Billie took it upon herself to make sure that Beth’s DSP was onboarded as a respite provider with Support Inc. just in case. She often helps Kole advocate for himself with his employment manager and Kole reports feeling like apart of Billie’s family rather than just a client living in her home. We appreciate having Billie as a part of the Support Inc. family and are so grateful of the amazing work she does! Congratulations, Billie, on being named our August Host Home Provider of the Month!!!

 

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Summer Milestones and Accomplishments

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Henry Furtua recently achieved a huge accomplishment by obtaining his driving permit. Balancing college, a summer job, and now taking this important step toward independence has been a big deal for him. We are so proud to see his hard work paying off! Thank you for letting us share in the journey and congratulations, Henry, on this amazing accomplishment!!!

Austin Durham has had an incredible summer filled with camping adventures. His family is truly remarkable in the way they create opportunities for him to be fully included. With the help of specialized equipment, they make sure that even challenging terrains don’t keep him from being a part of every adventure. Their dedication is inspiring, and Austin has loved every moment of his outdoor experiences.

Jeremy Welker has also been reaching new milestones! He started a custodial job and has been stepping out into the community more often. It was wonderful to see him at the 4th of July party this year — it’s such a joy to witness him participating in more events outside of the home. This progress is a really big step for him, and we couldn’t be happier to celebrate his achievements.

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Clinical Team News & Updates

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The Support Inc. Clinical Team would like to spotlight- Burnout vs. Compassion Fatigue:

It’s easy to confuse the two. Burnout stems from workload and systemic pressures; compassion fatigue is emotional exhaustion from empathizing with others. Take five minutes today to check in with yourself!

Our Clinical Team is also hiring! If you or anyone you know is interested in becoming a Clinician with Support Inc., please view and pass along the below link.

Clinician – Support, Inc. – Career Page

For more information about our Clinical Services, follow the link below or contact- info@supportinc.com

Residential Home Health, Clinical Services at Support Inc. | Colorado Providers

Recent News

Marian’s Road Trip!

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At the beginning of July Support Inc. Person Receiving Services, Marian L., went on a road trip with her Host Home Provider, Bernadeth. They went to Las Vegas and Marian had a blast dancing in front of the fountain at the Bellagio Hotel! Marian also enjoyed some time relaxing poolside. Their last stop was going to see the Grand Canyon and they made sure to grab a souvenir at one of America’s beloved National Parks. Everyone had an absolute blast on the trip!!! We were thrilled for Marian and happy to share in her amazing host home services!

Marian lounging in the hotel 🙂

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July Family Caregiver of the Month!

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We want to congratulate Shannon Wanebo for being nominated as our July Family Caregiver of the Month!!! Her son, Patrick, has been receiving services with Support Inc. for about 3 years. With his highly energetic personality, Patrick spreads joy everywhere he goes. He loves to introduce himself to new faces with a handshake and hello. He can make just about anyone laugh, often brightening up the whole room. Patrick just hit a huge milestone, turning 21!

Patrick has Fragile X Syndrome, which presents challenges too. It can be overwhelming navigating the ins and outs of daily life. Patrick often looks to his mom Shannon for support. She is a wonderful caretaker and a strong advocate for Patrick. Whether it’s ensuring he gets the care he needs, signing him up for the best-fit programs, or helping him navigate through life each day, Shannon is an exemplary Family Caregiver and mom!

When Patrick was a little kid, Shannon signed him up for swimming. Now, it’s become one of his favorite hobbies. He’s made lots of friends and loves the community. Plus, he’s gotten really good at swimming! Over the summer, he participated in a swim meet for Special Olympics and he won 3rd place in Freestyle!

We are so proud to share in the journey with Patrick and Shannon! None of this would be possible without the amazing care and love that Shannon provides. Congratulations, Shannon on being named the July Family Caregiver of the month and thank you for all that you do!!!

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Quality Assurance News & Updates

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During July we focus on fire preparedness. Colorado is hot and dry this time of year and it’s common to see wildfires in our state. It’s important everyone be fire aware and be prepared. For more information on how you can prepare for wildfires follow this link.

A great way to stay alert is to ensure you have signed up to receive emergency alerts. Each county has an emergency notification system. However, you are not automatically signed up for alerts and must opt in to these notifications. Some counties have switched notification platforms, and you may no longer be signed up to receive alerts. We encourage everyone to sign up for or check that you are signed up for emergency alerts in your area. See links below.

County Emergency Alert Sign Up
Adams Use this link to sign up
Arapahoe Use this link to sign up
Boulder Use this link to sign up
Broomfield Use this link to sign up
Denver Use this link to sign up
Douglas Use this link to sign up
El Paso Use this link to sign up
Elbert Use this link to sign up
Jefferson Use this link to sign up
Larimer Use this link to sign up
Logan Use this link to sign up
Morgan Use this link to sign up
Phillips Use this link to sign up
Pueblo Use this link to sign up
Sedgwick Use this link to sign up
Summit Use this link to sign up
Teller Use this link to sign up
Washington Use this link to sign up
Weld Use this link to sign up
Yuma Use this link to sign up