Check out this awesome story in the Stearling Journal Advocate about Support Inc. providing services to individuals and families on the Eastern Plains. We love working with our folks out there and it’s great to see the feeling is mutual!
Support Inc. has had some recent staff changes, promotions and organizational changes. Check out the updated Organizational Chart:
Become An Employee of Support, Inc. In Colorado (supportinc.com)
We’d like to acknowledge and congratulate our March Host Home Provider of the Month- Lubna Yazdani! Sometimes the relationship between a provider and the person they are caring for is just what each one unknowingly needed. Lubna Yazdani became Roby’s Host Home Provider during a very painful time in Roby’s life. Lubna has worked diligently, learning Therap and caring patiently for Roby through some very difficult adjustments. It was a rough couple of months, but Lubna’s loving kindness has fostered a closeness and healing for Roby. They take frequent outings to the park to feed the ducks in the sunshine and go to restaurants and try new food. Roby is happy and is once again full of smiles. Lubna loves spending time with Roby and is getting more exercise than she has in years! They are wonderful companions to each other, and we’re so happy we get to be a part of it. Congratulations, Lubna, on being named the March Host Home Provider of the Month!! Thank you for all that you do.
Read the story below submitted by a Residential Coordinator at Support Inc. We like to highlight excellence as it relates to care and compliance and this story is perfect.
“My client B.B was chosen for a mock state audit last month. The timing was a bit tricky with the primary Host Home Provider (HHP), Canab, leaving the country a few days before the client was chosen and the co-provider, Mohammed, being onboarded two weeks prior to the primary HHP leaving. Mohammed knew B.B well but was still new to the compliance process. Mohammed was very open to the audit and was excited to work towards a good score. Mohammed assisted me every day with getting documents, making many calls, and ensuring that everything was buttoned up. Our audit score ended up being 99% because of one missing psych document. Mohammed called every day and left voicemails to get this document. Not only during this time did Mohammed focus on the audit, but he also ensured Brandon got into the community daily to do his favorite activities. In between their many mall trips (which is B.B’s favorite activity), Mohammed would stop by dentist, vision, and doctors to get paperwork that was missing. Though we did not get 100%, Mohammed gave 110%. It was such a pleasure to have this case chosen because it was able to show how great of a provider Mohammed was and see how dedicated he was to B.B and getting their case perfect.”
A desire for more independence is a common goal for IDD individuals. While we try to honor this as best we can, it takes perseverance and grit on the part of the individual to make the goal of independence a reality. Jessica Anderson has been receiving IDD services for 22 years, and she decided she wanted to live in an apartment by the time she turned 40. She found a complex she liked, made all the arrangements to view the apartment, and we began the complex process of transitioning her from her host home setting to her first apartment. Through many ups and downs and some tears, she moved into her new home one week after her birthday. She is having so much fun decorating and furnishing her place, and her confidence is soaring. It was a tough journey, but Jessica never gave up. The resilience of the people we serve is a consistent reminder of why we do this job, because we are dedicated to helping people. Congratulations, Jessica on this major accomplishment and thank you to everyone at Support Inc. who assisted along the way!!!
The nursing department recently conducted a webinar that outlined nursing services through Support Inc. To watch the webinar, and learn more about our innovative, outstanding nursing services, please watch the video below.
Nurse Team Webinar (youtube.com)
The Support Inc. nursing team has also gone through recent staff changes. check out the department below:
Morgan Struck (RN)- Associate Director of Nursing
Erin Gordan (RN)- Nurse Case Manager
Lauren Reed (RN)- Nurse Case Manager
Jamie Weidman- Medical Coordinator
Nicole Jordan- Medical Coordinator
Changes to the individual service & support plan (ISSP):
If you’ve joined our provider town hall meetings you’ve heard about the many changes happening in the IDD system in Colorado. With all these changes, our regulations also needed to be updated. While there are many changes to our regulations, we want to take some time to talk about one major change to the individual services and support plan (ISSP) goals. Case Managers are no longer required to add ISSP goals to the service plan. Additionally, provider agencies are no longer required to develop and track formal ISSP goal programs. This has been a core function of the IDD system for many years and will take us some time to fully phase it out of our operating practices. We are still required to demonstrate that we are supporting people to achieve their goals. We will be doing the following over the next several months:
IDD Awareness Day at the Capital- Tomorrow!!! Follow the link below for in-person and virtual options.
Please join us in congratulating our February Host Home Provider of the Month- Atea Linga!!! Atea was nominated by the Denver Metro 4 Team who wrote the following: “Atea has been nothing but AMAZING during this year with a person receiving services (PRS). There are far too many amazing things to list about Atea, but we appreciate her continued care and commitment to make sure our PRS is safe and cared for. She continuously advocates for her PRS to make sure that she has the best quality of life possible. Atea has always been a rockstar Host Home Provider and is well deserving of this nomination. Thank you for all that you do, Atea!!
While many of us have been feeling the winter blues, one of our individuals in services, Sasha, has been enjoying the winter at Breckenridge Resort hitting the slopes! When Sasha isn’t water skiing in the summer, he is skiing the wonderful Colorado mountains in the winter. We love to see the opportunities Sasha’s Family Caregivers provide him. If you see Sasha on the mountain, say hello! That is, if you can catch him 😉!
PHONE: (303) 340-0322
FAX: (303) 340-0385
HOURS: Mon – Thurs: 8:00am – 6:00pm
EMAIL: info@supportinc.com
15591 E. Centretech Pkwy
Aurora, CO 80011
Phone: 303-340-0322