Greetings from the Intake Team! We hope you’re enjoying a safe summer so far with the cooler temperatures.
We have onboarded some wonderful families and people receiving services in 2025. The Intake Team feels so grateful for everyone we’ve encountered in the last several months.
When Cindy learned of twin girls needing placement, Emmi and Charlette, she knew right away that she wanted to work with them. As a twin herself, Cindy understood the importance of finding the perfect match for two young women to continue living together.
Dolma Tsering recently became their provider and reports that everything is running smoothly! The following wrote-up was relayed by Dolma on behalf of Emmi and Charlette-
Two Hearts, One Home: A Journey of Care and Comfort
As a host home provider, I give love, care, and support, but I also know that the journey of adjustment is different for each person. On the 1st of May, 2025, the twins arrived at my home. I knew I could take care of them, but I was nervous about how they’d adjust to their new environment and routine.
The twins are very different from each other. One is quiet, spending most of their time reading, drawing, or watching their iPad in a peaceful corner. The other is talkative, always asking questions and sharing their thoughts, but also loves watching their iPad, especially for funny videos and shows.
Both of them love food. They don’t enjoy cooking, but they are always excited to try the meals I make. I surprise them with new snacks, and the talkative twin will ask for the recipe, while the quiet twin will enjoy the food quietly, offering a small smile of approval.
It wasn’t just the food that helped them settle in—it was the little things that made them feel more at home. Over time, the quiet twin started asking more questions and joining in, while the talkative twin began to enjoy the quiet moments too. They even helped around the house in their own way.
As a host home provider, I feel happiest when they are happy. Seeing their smiles, hearing their laughter, and knowing they are finding comfort here means the world to me. Adjusting to a new home wasn’t easy, but after some time, I could see them both becoming more comfortable. With patience, care, and a few tasty treats, they are beginning to feel like this place was truly home.
¤ ¤ ¤ ¤ ¤
Not only did Cindy work with the twins as a twin herself, Jessica (their Residential Program Coordinator) is a Mom to twins as well! Word spread internally that 3 three sets of twins shared a team. And then we realized that two other employees at Support, Inc. are also twins. How wild is that?!
We couldn’t let this opportunity pass without sharing these fun details about our staff. From the twins we serve to the employees at Support, Inc. and their loved ones, we are lucky to have so many cool stories to share!
Cindy Cridlebaugh: Intake Specialist- “Clark A” has a twin (Cristy Rusch) lovingly referred to as “Clark B”.
My favorite story is when we both were pregnant (with boys) at the same time. I was up in the labor and delivery room. My sister was in the cafeteria eating lunch with our parents. The doctor saw her, and said ‘You are supposed to be in bed, why are you down here?’”
Also, I was maid of honor at my sister’s wedding, I came down the aisle and everyone stood up. I had to shake my head “no” to everyone- “I’m Cindy!!!!
Thoughts on the recent intake-“What a treat getting to meet the identical twin sisters! One of them is talkative, and the other one is more shy (common traits of twins). Knowing they can have rooms close to each other with a connecting jack-and-jill bathroom is the perfect setting for them. They’re both so sweet. 😊 And I plan on visiting a lot. 😊
Overall, I enjoy all of our staff, meeting new families and seeing the success’s they have. 😊 I’ve always enjoyed “working” because it doesn’t feel like work. And I always wanted Cristy to come to the Support, Inc. office and pretend to be me- but she wouldn’t. I went to her office and pretended to be her, but when I sat down with the sales manager- I couldn’t open her briefcase, so I started to giggle. The joke was up at that point.
Jessica Daniel and Residential Program Coordinator: Mom to 13-year old twins, Matthew and Madison
One of my favorite stories to tell about my twins is when they were about 1 years old, I put them down for a nap in their separate cribs (same room). I could hear them playing they liked to throw toys into each other cribs which were right next to each other. When I didn’t hear them playing any more, I went in to check on them and my daughter had climbed into her brother’s crib and both of them were asleep cuddled right next to each other. They fight like cats and dogs now but every now and then I’ll catch them sleeping in each other’s rooms. Mostly when one is sick or upset about something. I wouldn’t give up being a twin mom for anything in the world!
When I learned about Emmi and Charlette, I was super excited to hear about them joining our services. I think that twins are so fun to work with because they are so alike and so different from each other. I can’t wait to see how they grow and become a special part of our community.
Working with Support, Inc. has been an amazing opportunity for me and my twins. It offers me the flexibility to be able to attend their after-school activities and not have to miss anything that’s going on in their lives. Which is a lot – my son plays football and does karate, and my daughter is a ballerina and enjoys volleyball and track. They keep me very busy and I love knowing that Support, Inc. will support me and my family life as well as the individuals I serve.
Lily Kirkman, Benefits Specialist, Support, Inc.
Your twin’s name: Evan Kirkman
Favorite twin story: Well, since we’re not identical, I don’t have any mistaken identity stories like some of my twin counterparts might! Growing up we always figured out how to make a game out of anything. One of my favorite ones was silly and simple. When we’d go out to eat at a restaurant, we’d each take a sugar packet and the first person to find every letter of the alphabet would win! I usually won. Maybe that’s why I liked it so much.
What I like most about working for Support, Inc. is the people. I truly believe we have some of the most compassionate, dedicated, and fun people in our network. From the people receiving services, to HHPs and FCGs and their families, to internal staff- we are surrounded by wonderful humans.
One last thing to add- my twin isn’t a stranger to working at Support, either😉. At different points over the years, he worked as a DSP in the Aurora Day Program, he was an RPC, and he temped in our accounting department helping with AP entries. He still holds the people in services and staff close to his heart.
Alex Ring/ Loveland RPC
Twin’s name: Kaitlyn Ring
There are two main types of twins – fFraternal and identical. When twins are born the doctors know twins are identical if they share one placenta, if they are separate then there is only a 30% chance that the twins are identical and a DNA test would need to be done to find out. Kaitlyn and I grew up with people who could never tell us apart and others who would hardly ever get us confused (no one has a 100% track record of not confusing us). In 2020 we got a DNA test done and had all of our friends and family guess if we were identical. People were pretty split, but our results came back as identical! We told everyone we were fraternal most of our lives but now we know for sure.
What I enjoy most about working with Support, Inc. is working on things for my people in services that make their lives better in some way. A lot of what we do is in the background but that is where we help the most!
My photo on the company page may or may not be my twin – you’ll never know.
¤ ¤ ¤ ¤ ¤
Thanks to Emmi and Charlette joining us recently, we had a lot of fun collecting these details on twins across the agency. Who knew we had so many twins at Support, Inc.? Thanks to everyone for participating and a special thank you to Dolma for her write-up as well!
Thanks again and as always, please keep Intake in mind for any DD waiver questions or needs!
