Eric Works at Ball Arena!

We want to congratulate and highlight Eric’s work at Ball Arena! Eric has been receiving services from Support Inc. for 2 years and has enjoyed his time working with our agency. We want to take some time to spotlight Eric’s incredible employment accomplishment. Eric started working at Ball Arena in November 2022, and has excelled in his time working there. Eric oversees certain sections of the arena and assists people, so they are in the appropriate place, don’t go into sections they’re not supposed to, and don’t take alcohol past certain points in the stadium. Eric’s favorite part of the job is being able to socialize with people and interact with his local community. He also enjoys utilizing Access-A-Ride to independently get to and from his job. Eric also gets a front row seat to Nuggets and Avalanche games, plus concerts and shows! Although his job can be stressful at times, he loves the fun atmosphere that always exists within Ball Arena. The passion and dedication he has for his job is unmatched and an inspiration to us all. In his free time, Eric likes to watch movies, read, go for walks, go out to eat with his friends, and engage in photography. We look forward to watching Eric continue to grow and excel inside and outside his job at Ball Arena.


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Ryan Celebrates a Year Living Independently

Ryan Berg switched residential agencies to work with Support Inc., seeking to live an independent lifestyle in an apartment setting. Ryan has been with Support Inc. for a little over a year and has been such a great addition to the Support Inc. Family. Throughout the year Ryan has been thriving living on his own, utilizes all his services, communicates well with his team members and gets himself out into the community by choosing to participate in events that sparks his interests. Some of those events include participating as an athlete with Colorado`s Special Olympics, volunteering as a traffic monitor for his Church on Sundays or hanging out with friends and his brother. Ryan has been working with Argus Event Security for
over 5 years and is seeking a permanent position with them in the future. Ryan is a great role model to all our individuals that seek to live independently and live life to the fullest. The attached picture is from the 2023 opening game for the Rockies, which he attended with his brother! They are also planning a trip together this Summer. Congratulations to Ryan for his past, current and future successes!

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Personal Property Inventory- The why and how

This month we are focusing on personal property inventory and some tips to maintaining inventory! Every person
receiving services who lives in a host home or independent apartment needs to have a complete personal property inventory in Therap.

Why is it necessary to maintain an inventory?
1. Waiver participants receive personal needs funds from social security. Colorado Department of Public Health
and Environment (CDPHE) regulations require that when a person receives these funds there must be a
complete, accurate and current inventory of all the persons’ belongings.
2. If the person ever moves, the RPC will review the inventory to assure all the person’s belongings have been
moved with them.
3. Maintaining an accurate and current inventory reduces discrepancies over who an item belongs to and assists in
the resolution of disputes and/or missing belongings.
4. If your home ever experienced a natural disaster such as, fire, flooding, tornado, etc, this inventory serves as
documentation of the person’s possessions which would assist in the recovery/ reimbursement of destroyed

Tips to maintaining the person’ inventory:
1. At the end of each month, when organizing the person’s receipts to turn into Support, Inc. go into the persons
Therap personal property inventory and log each new item they purchased.
2. Each month, review the inventory with the person. If there are items they have donated or thrown away, update
the inventory to indicate the date and reason.


Celebrating Stephan and Melissa’s Special Day!

Support, Inc. Helps Individuals with Intellectual and Developmental Disabilities Live Life to the Fullest! Please read about Stephan and Melissa’s wedding below.

“The Support, Inc. team utilizes a unique, whole-person approach that allows our caregivers to develop a deep understanding of each individual’s needs,” explains Kayla Ribron, Associate Director with Support, Inc. “We work with each of our individuals to identify and set manageable goals to help them make their dreams a reality. For Stephan Fury and Melissa Allen this meant finally having the wedding of their dreams after being together for five years.”

Stephan and Melissa have mild intellectual disabilities. The couple worked with Ribron, the Residential Coordinator at the time, and their Support, Inc. care team to plan the wedding. Melissa wanted the big event to have a country feel – she wanted to wear cowboy boots and incorporate the colors black, white and turquoise. It was also important to the couple to have the ceremony near water since that is where Melissa feels closest to her mother who passed away.

“We worked together to decide on a location for the ceremony and the reception,” says Ribron. “The special couple led the planning, tasted and picked the food, and enjoyed every moment. It was my pleasure to accompany Melissa and her maid of honor to the bridal boutique to try on and pick out her wedding dress. We even had a video call with Stephan’s mom to make sure she got to be a part of the experience. It was so special and such a privilege to accompany her on that special day.”

In September of 2022, Stephan and Melissa had a beautiful wedding ceremony and reception. Their families traveled from near and far to be there.

“The Support, Inc. team specializes in designing innovative creative budgets so the individuals and families we serve can utilize their waiver funds in the most person-centered way,” says Ribron. “Because of our unique structure, we were able to use Stephan and Melissa’s waiver budget to pay for the wedding including their honeymoon trip to travel to Galveston. Throughout their relationship, Stephan and Melissa have supported each other through thick and thin. They recently moved into a new apartment and are loving it. The love these two have for one another is unmatched. They help each other grow and learn and really listen to each other’s needs. It has been a joy to see their love and union grow and I cannot wait to see what the future has in store for them.”

CO Springs Luncheon

Colorado Springs Event!

The Denver-Colorado Springs Team at Support, Inc. will be hosting a luncheon, and meet and greet on 4/19. You and your individual are welcome to come! Meet the DCS Team and connect with other providers and others throughout Support, Inc. We will be serving lunch and having a raffle. We will also have some activities for folks who would like to join.


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Public Health Emergency Ending

Public Health Emergency ending resulting in end to continuous coverage.


In January 2020, the U.S. Department of Health and Human Services (HHS) declared a public health emergency (PHE) in response to the outbreak of COVID-19. Congress passed legislation that ensured anyone enrolled in Health First Colorado (Colorado’s Medicaid program) was guaranteed to keep their health coverage during the PHE. This is known as the “continuous coverage requirement” and also applies to kids and pregnant people covered by Child Health Plan Plus (CHP+). Congress recently passed a bill that ends the continuous coverage requirement in spring 2023. U.S. Health and Human Services Secretary Xavier Becerra has formally extended the COVID-19 Public Health Emergency (PHE). The PHE can be extended for up to 90 days at a time and is expected to end on May 11, 2023. The Executive Office of the President, Office of Management and Budget, issued a Statement of Administration Policy on Jan. 30, 2023, that the Administration plans to extend the PHE to May 11.

What this means:

During the Public Health Emergency, Medicaid (managed by the county of residence) continued to send out redetermination packets and request for financial verifications. However, no one’s Medicaid coverage ended due to lack of redetermination submitted or verifications because of the ‘continuous coverage’ legislation. You likely continued to submit your packets as normal.

Beginning May 12th, the redeterminations that are sent out and requests for verifications that are sent out MUST be responded to within the time frame given, or eligibility will be affected.

 Suggestions from Health Care Policy and Finance (HCPF) on how to plan for the ending of PHE:

  1. Health First Colorado and CHP+ will return to normal eligibility renewal processes with renewals due in May and notice will be sent starting March 2023.
  2. The Department of Health Care Policy & Financing (HCPF) will take 12 months (14 months including noticing) to complete renewals for each of the approximately 1.7 million people currently enrolled.
  3. Members should:
    1. Update their contact information to ensure you receive your packet and you can be reached.
    2. Respond to and sign renewal paperwork to make sure you keep your Health First Colorado and CHP+ coverage if they are still eligible.
    3. Members can find out their renewal dates and access more information by going to the Health First Colorado Website.

 Additional info:

Creating a Peak account is an easy way to update member information (including address and contact information), access case information such as contact information on file, renewal dates, an online mailbox where all case communication is available (including redeterminations, requested verifications, and eligibility determinations), and coverage. Peak will also have a notice on the account home page if a redetermination is due or if documentation is needed. Use this link to access the PEAK Website.

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Celebrating IDD Awareness Month

In the spirit of IDD Awareness Month, we would like to share & celebrate the story of Joe B. (9-8-82 to 12-12-22). Joe was born without the Corpus Callosum and as a result he was non-verbal and used a wheelchair all his life. But Joe never let his challenges define him or stop him from living life to the fullest. Joe graduated from UCCS Pueblo with honors for a bachelor’s degree in fine arts. Joe discovered that visual art gave him a voice. The below paintings were part of a series in which each painting was partially black and white, partially color to respect how art brought color to his world. “Content provided by his HHP, Billie”