We would like to highlight Support, Inc. Host Home Provider, Dolma Tsering, for her Outstanding customer service as a provider! Dolma became a provider to twin girls back in May. Dolma has been met with lots of challenges, but due to Dolma’s patience, understanding and calming presence she has proven to be just what the girls needed to settle in and start to thrive. As the twin’s birthday approached, Dolma knew the one thing they wanted to do was to see their mom. Their mom lives far away and has had transportation issues coming to see them in their new home. Dolma opened her home and invited their mom to celebrate their birthday, when plans fell through and their mom was not able to arrange transportation, Dolma offered to drive to boulder and pick up her up. During their home visit the girls told their Residential Coordinator about their birthday and couldn’t stop talking about Dolma`s kindness and how their mom was able to be with them on their birthday, which was the first time in two years! One of the twins said it was the “best birthday ever because I got to be with my mom.” Dolma, you have truly made a difference in the lives of these girls by taking the time to truly understand what is important to them and then making it happen. Thank you for everything that you do!!!
