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Host Home Provider of the Month

We’d like to acknowledge and congratulate our March Host Home Provider of the Month- Lubna Yazdani! Sometimes the relationship between a provider and the person they are caring for is just what each one unknowingly needed. Lubna Yazdani became Roby’s Host Home Provider during a very painful time in Roby’s life. Lubna has worked diligently, learning Therap and caring patiently for Roby through some very difficult adjustments. It was a rough couple of months, but Lubna’s loving kindness has fostered a closeness and healing for Roby. They take frequent outings to the park to feed the ducks in the sunshine and go to restaurants and try new food. Roby is happy and is once again full of smiles. Lubna loves spending time with Roby and is getting more exercise than she has in years! They are wonderful companions to each other, and we’re so happy we get to be a part of it. Congratulations, Lubna, on being named the March Host Home Provider of the Month!! Thank you for all that you do.

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Excelling with Care and Compliance

Read the story below submitted by a Residential Coordinator at Support Inc. We like to highlight excellence as it relates to care and compliance and this story is perfect.

“My client B.B was chosen for a mock state audit last month. The timing was a bit tricky with the primary Host Home Provider (HHP), Canab, leaving the country a few days before the client was chosen and the co-provider, Mohammed, being onboarded two weeks prior to the primary HHP leaving. Mohammed knew B.B well but was still new to the compliance process. Mohammed was very open to the audit and was excited to work towards a good score. Mohammed assisted me every day with getting documents, making many calls, and ensuring that everything was buttoned up. Our audit score ended up being 99% because of one missing psych document. Mohammed called every day and left voicemails to get this document. Not only during this time did Mohammed focus on the audit, but he also ensured Brandon got into the community daily to do his favorite activities. In between their many mall trips (which is B.B’s favorite activity), Mohammed would stop by dentist, vision, and doctors to get paperwork that was missing. Though we did not get 100%, Mohammed gave 110%. It was such a pleasure to have this case chosen because it was able to show how great of a provider Mohammed was and see how dedicated he was to B.B and getting their case perfect.”

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Persevering and Gaining Independence

A desire for more independence is a common goal for IDD individuals. While we try to honor this as best we can, it takes perseverance and grit on the part of the individual to make the goal of independence a reality. Jessica Anderson has been receiving IDD services for 22 years, and she decided she wanted to live in an apartment by the time she turned 40. She found a complex she liked, made all the arrangements to view the apartment, and we began the complex process of transitioning her from her host home setting to her first apartment. Through many ups and downs and some tears, she moved into her new home one week after her birthday. She is having so much fun decorating and furnishing her place, and her confidence is soaring. It was a tough journey, but Jessica never gave up. The resilience of the people we serve is a consistent reminder of why we do this job, because we are dedicated to helping people. Congratulations, Jessica on this major accomplishment and thank you to everyone at Support Inc. who assisted along the way!!!

 

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Nursing Department News & Updates

The nursing department recently conducted a webinar that outlined nursing services through Support Inc. To watch the webinar, and learn more about our innovative, outstanding nursing services, please watch the video below.

Nurse Team Webinar (youtube.com)

The Support Inc. nursing team has also gone through recent staff changes. check out the department below:

Morgan Struck (RN)- Associate Director of Nursing

Erin Gordan (RN)- Nurse Case Manager

Lauren Reed (RN)- Nurse Case Manager

Jamie Weidman- Medical Coordinator

Nicole Jordan- Medical Coordinator

HR Corner

HR News and Updates

We are very excited to announce our benefit change for 2024. This transition has been many years in the making.  Even though we have been generally happy with Kaiser, as we have grown, we have had the desire and the need to move to a plan that does not have as many restrictions, offers national coverage, and at an affordable cost to participants and the company.  After careful review by the committee, Cigna was chosen to be our employee health partner moving forward.  Below is some of what you can expect with this transition:

 

  • Cigna will allow you the opportunity to access a significantly larger network, which is nationwide and one of the largest networks in the country.
  • You will have less restrictions on access to care.  For example, you will not need a referral to see a specialist.
  • Cigna offers a transfer of care team that can assist in transferring prescriptions, finding doctors, and matching you with comparable care.

The HR Team is happy to answer questions and help as we make this transition and do everything in our power to make sure you’re able to access our employee benefits with ease!

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New Staff for Eastern Plains!

Please join us in welcoming new Residential Coordinator, Jennifer Schutz to the Support Inc. Family!! Jennifer will be joining our Northern Region team and supporting our individuals and families on the Eastern Plains. We’re excited to have a team member with local knowledge to help serve our many individuals and families in Eastern Colorado. Learn more about Jennifer below.

“Hello Support Inc., My name is Jennifer Schutz. I have joined Support Inc. as a Residential Program Coordinator. I have a B.A. in Psychology and have been a Case Manager for 8 years with Eastern Colorado Services serving individuals with intellectual and developmental disabilities. During my time there, I worked with ages 3-17 and adults. I have also worked with 6 different long term Medicaid waivers. When I am not working, I am at home with my husband and 3 kids (6-year-olds *yes twins* and an 11-year-old). Also, can’t forget the pets as well- 2 kittens, 1 dog and a hedgehog. We enjoy playing video games and I enjoy reading. I am excited for this opportunity and can’t wait to meet and work with everyone!

 

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Support Inc. Client Featured in Local Art Show!

Café Show by Local Artist and Support, Inc. client- Maria

Maria has many talents. She is an athlete, baker, dancer, skilled with animals and very charismatic. She is also a prolific painter, using art therapy as one way to calm her busy mind. While flamingos in funny situations are a common theme, she also paints other marine life, horses, flowers, holiday settings and landscapes.

During the month of October, Maria was the featured artist at the French Press Café in her neighborhood on Iliff near Buckley. If you have not been there, they have the regular coffee and tea-related faire, as well as an incredible kitchen. (Their chilaquiles are THE BOMB!) Maria’s paintings covered an entire wall, which is really saying something in the small space the café holds. She wrote her own bio, which had a lovely photo of her with a horse attached and even sold two paintings!

Maria’s accomplishments are a source of pride for herself, her family and our community. Here’s to the next show where we have our eye on a certain flamingo wearing a pool floaty and carrying a cocktail. Congratulations to Maria on this amazing accomplishment!