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Summer Milestones and Accomplishments

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Henry Furtua recently achieved a huge accomplishment by obtaining his driving permit. Balancing college, a summer job, and now taking this important step toward independence has been a big deal for him. We are so proud to see his hard work paying off! Thank you for letting us share in the journey and congratulations, Henry, on this amazing accomplishment!!!

Austin Durham has had an incredible summer filled with camping adventures. His family is truly remarkable in the way they create opportunities for him to be fully included. With the help of specialized equipment, they make sure that even challenging terrains don’t keep him from being a part of every adventure. Their dedication is inspiring, and Austin has loved every moment of his outdoor experiences.

Jeremy Welker has also been reaching new milestones! He started a custodial job and has been stepping out into the community more often. It was wonderful to see him at the 4th of July party this year — it’s such a joy to witness him participating in more events outside of the home. This progress is a really big step for him, and we couldn’t be happier to celebrate his achievements.

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Clinical Team News & Updates

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The Support Inc. Clinical Team would like to spotlight- Burnout vs. Compassion Fatigue:

It’s easy to confuse the two. Burnout stems from workload and systemic pressures; compassion fatigue is emotional exhaustion from empathizing with others. Take five minutes today to check in with yourself!

Our Clinical Team is also hiring! If you or anyone you know is interested in becoming a Clinician with Support Inc., please view and pass along the below link.

Clinician – Support, Inc. – Career Page

For more information about our Clinical Services, follow the link below or contact- info@supportinc.com

Residential Home Health, Clinical Services at Support Inc. | Colorado Providers

Recent News

Marian’s Road Trip!

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At the beginning of July Support Inc. Person Receiving Services, Marian L., went on a road trip with her Host Home Provider, Bernadeth. They went to Las Vegas and Marian had a blast dancing in front of the fountain at the Bellagio Hotel! Marian also enjoyed some time relaxing poolside. Their last stop was going to see the Grand Canyon and they made sure to grab a souvenir at one of America’s beloved National Parks. Everyone had an absolute blast on the trip!!! We were thrilled for Marian and happy to share in her amazing host home services!

Marian lounging in the hotel 🙂

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Annual Summer BBQ!

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The Support Inc. Network held our Annual Summer BBQ on July 24th, at Philip S. Miller Park in Castle Rock, CO!!! There were two food trucks, an ice cream vendor, lawn games and a raffle with prizes! The Summer BBQ was once again a huge success. Staff, Providers and Individuals in Services all had a blast! Check out pictures from the event below.

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July Family Caregiver of the Month!

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We want to congratulate Shannon Wanebo for being nominated as our July Family Caregiver of the Month!!! Her son, Patrick, has been receiving services with Support Inc. for about 3 years. With his highly energetic personality, Patrick spreads joy everywhere he goes. He loves to introduce himself to new faces with a handshake and hello. He can make just about anyone laugh, often brightening up the whole room. Patrick just hit a huge milestone, turning 21!

Patrick has Fragile X Syndrome, which presents challenges too. It can be overwhelming navigating the ins and outs of daily life. Patrick often looks to his mom Shannon for support. She is a wonderful caretaker and a strong advocate for Patrick. Whether it’s ensuring he gets the care he needs, signing him up for the best-fit programs, or helping him navigate through life each day, Shannon is an exemplary Family Caregiver and mom!

When Patrick was a little kid, Shannon signed him up for swimming. Now, it’s become one of his favorite hobbies. He’s made lots of friends and loves the community. Plus, he’s gotten really good at swimming! Over the summer, he participated in a swim meet for Special Olympics and he won 3rd place in Freestyle!

We are so proud to share in the journey with Patrick and Shannon! None of this would be possible without the amazing care and love that Shannon provides. Congratulations, Shannon on being named the July Family Caregiver of the month and thank you for all that you do!!!

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Quality Assurance News & Updates

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During July we focus on fire preparedness. Colorado is hot and dry this time of year and it’s common to see wildfires in our state. It’s important everyone be fire aware and be prepared. For more information on how you can prepare for wildfires follow this link.

A great way to stay alert is to ensure you have signed up to receive emergency alerts. Each county has an emergency notification system. However, you are not automatically signed up for alerts and must opt in to these notifications. Some counties have switched notification platforms, and you may no longer be signed up to receive alerts. We encourage everyone to sign up for or check that you are signed up for emergency alerts in your area. See links below.

County Emergency Alert Sign Up
Adams Use this link to sign up
Arapahoe Use this link to sign up
Boulder Use this link to sign up
Broomfield Use this link to sign up
Denver Use this link to sign up
Douglas Use this link to sign up
El Paso Use this link to sign up
Elbert Use this link to sign up
Jefferson Use this link to sign up
Larimer Use this link to sign up
Logan Use this link to sign up
Morgan Use this link to sign up
Phillips Use this link to sign up
Pueblo Use this link to sign up
Sedgwick Use this link to sign up
Summit Use this link to sign up
Teller Use this link to sign up
Washington Use this link to sign up
Weld Use this link to sign up
Yuma Use this link to sign up

June Family Caregiver of the Month!

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Support, Inc. has had the pleasure of working with Family Caregiver, Karina Desantiago, and her son Victor for a few years now. Recently Victor graduated from high school and is now starting a new job due to the amazing support that Karina offers. Not only is she kindhearted and sweet with her son, but she is also caring for everyone on Victor’s team. She is a strong advocate for his needs and safety and ensures that doors and opportunities stay open for him. It’s been wonderful working with both Karina and Victor, and we look forward to seeing what adventures lay ahead for them.

Karina, you have been working through a lot of changes these past few months with Victor graduating from LS-ACE, aging out of some services, his birthday coming up, and his new job on top of day-to-day life. Victor couldn’t be happier to start working at King Scoopers and Happy Day Plant. He is working to make his own money and try new things after graduation. Karina, you have worked so hard to help all of this become a reality and have always encouraged him in all that he wants to do in life. Congratulations to you both and a happy early birthday to Victor! Thank you so much, Karina, for all that you do and congratulations on being nominated as our June Family Caregiver of the Month!!!

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Residential Team News & Updates

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☀️ Summer is Here – A Note from the Residential Team!

We hope you and your families are finding fun and creative ways to stay cool this season!

We’re excited to invite you to our Annual Summer BBQ—a day full of food, fun, and fantastic prizes! Come enjoy lawn games, two delicious food trucks, a refreshing ice cream vendor, a raffle, and more.

📅 Date: July 24th
📍 Location: Phillip S. Miller Park – 1375 W. Plum Creek Pkwy, Castle Rock, CO

📱 New Way to Stay in Touch!
We know that sometimes a quick text is the easiest way to connect. Earlier this year, we upgraded our phone system, and now team members can send and receive SMS messages directly from their work numbers! This is in addition to phone calls and Microsoft Teams meetings.
If texting is your preferred method of communication, feel free to ask a team member for their direct line 😊.

🏢 Program Expansion Update
We’re thrilled to announce the Grand Opening of our Greeley Day Program on July 9th! This is part of our ongoing effort to bring services closer to the communities where you live.
We’re actively exploring new locations in Colorado Springs, Jefferson County, and Boulder County. As new offices open, and in an effort to regionalize, your case may have already been transferred or may transfer to a new team—especially within the Denver Metro Region.
We truly appreciate your patience and flexibility as we work to better connect our employees with the people they serve. We’ll be sure to communicate these changes with you every step of the way.

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QA Corner- June is National Safety Month

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Ways to prevent workplace injuries and illnesses

  1. Prevent workplace injuries by having good lifting posture.
  2. Before lifting
    • Be aware of the object’s weight
    • Make sure the work environment is flat, dry, and debris-free
    • Check that the lift direction is straight
    • Take care of any tripping risks or debris
    • Look for any muddy or slippery areas
    • Make multiple trips, don’t try to do it all at one time
  3. During lifting
    • Never twist your torso while lifting
    • Stay “nose between your toes”
    • Never lift a heavy item above shoulder level
    • Never carry a load that obstructs your vision
    • Never hold your breath while lifting, moving, and setting the load down
    • Keep the load close to your waist for as long as possible
    • Adopt a stable position
    • Don’t flex your back any further while lifting
    • Avoid twisting your back or leaning sideways especially while your back is bent
    • Keep your head up when handling
    • Get a good handhold and do not twist while lifting

 

  1. Always follow standard precautions.
    • Standard precautions apply to the care of all people and are applied when there is a risk of exposure to (1) blood; (2) bodily fluids/secretions/excretions; (3) non-intact skin, and (4) mucous membranes.
    • Standard precautions include:
      1. Hand hygiene: wash hands frequently for at least 40-60 seconds.
      2. Use personal protective equipment (PPE) to serve as a barrier to protect skin, mucous membrane, airway, and clothing. This includes gloves, masks and gowns.
      3. Follow respiratory hygiene/ cough etiquette.
      4. Properly handle, clean and disinfect care equipment.
      5. Routinely clean and disinfect the environment.
      6. Follow safe injection practices.

 

  1. Prevent slips, trips, and falls.
    • Falls can happen anywhere. Whether it’s working at heights or tripping on the same level, you always need to keep your eyes out for hazards.
      • Keep walkways and staircases clear.
      • Practice good cord management! Secure cords and when needed, tape down power cords and cables to prevent tripping.
      • Clean up spills and messes promptly.
      • Ensure there is proper lighting.
      • Keep floors clean and dry.
  1. Be prepared for an emergency.
    • The 1st week of June is national CPR & AED awareness week. Delivering first aid quickly and effectively can be lifesaving as every second counts when someone has lost consciousness. CPR/FA training must be renewed every 2 years, to find a class near you- American Heart Association CPR and First Aid
    • Have basic supplies: water, flashlight, first aid kit, extra batteries, radio, etc.
    • Be prepared for natural disasters, listen to EAS, NOAA weather radio or local alerting systems for current emergency information and instructions.
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May Family Caregiver of the Month

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🌟 Provider of the Month: Kristi Martinez

A Foundation of Love, Dedication, and Unbreakable Commitment

We are proud to celebrate Kristi Martinez as PCR’s Provider of the Month — a recognition that reflects not just her extraordinary efforts, but the deep and enduring relationships she has built through years of love and unwavering service.

Kristi is more than a provider; she is the heart and backbone of her household. She recently stepped fully into the role of primary support for the home, and she has done so with remarkable grace and resilience. Whether coordinating critical agency needs, managing complex schedules, or performing the demanding tasks of her personal life, Kristi meets every challenge head-on — and always with heart.

In a time of transition, Kristi has ensured that both Cathy and Kelly continue to receive every opportunity to thrive in their community. She advocates fiercely for their needs, supports their goals, and remains steadfast in making sure their lives remain rich with dignity, connection, and purpose. Her commitment ensures that their options are never limited, and that every day includes access to joy, growth, and community inclusion.

Her collaboration with PCR staff is a shining example of partnership. Kristi communicates with clarity, responds with urgency, and always prioritizes thoughtful planning. Her proactive approach and genuine care make our jobs easier, and more fulfilling.

Having served as the RPC for this household, I had the privilege of experiencing Kristi’s warmth and sincerity firsthand. She welcomed me not only into the home, but into family traditions, celebrations, and the fabric of their daily lives. That openness extends to every new staff member — Kristi meets each person with kindness, trust, and an unwavering willingness to do whatever it takes to support her family’s wellbeing.

Kristi’s story is one of strength, sacrifice, and unshakable love. She is the kind of provider who reminds us of the power of compassion in action — and we are so lucky to have her as part of the PCR family.

Congratulations, Kristi — thank you for being the glue, the heart, and the example of what true support looks like.